At www.usretailshopper.com, we aim for your complete satisfaction with your sports jersey purchase. We understand that sometimes an item may not fit or meet your expectations. Our return and refund policy is designed to be as easy as possible.
Eligibility for Returns
- Items must be in their original, unused condition, with all tags and packaging intact.
- Returns must be initiated within 30 days from the purchase date.
- Customized jerseys or certain hygiene-sensitive items such as undergarments are not eligible for returns.
Return Process
- Contact our customer service team to begin the return process and obtain a Return Authorization Number (RMA).
- Follow the instructions provided by our customer service team to package and ship the item back to us. Use a trackable shipping method to ensure the item does not get lost in transit.
- Include your proof of purchase and the RMA number with the returned item.
Refunds
- Upon receiving the returned item, we will inspect it to confirm its condition.
- If the return is approved, we will issue a refund to your original payment method.
- Please be aware that the time it takes to receive your refund will vary based on your bank or credit card issuer.
Exchanges
- If you wish to exchange an item for a different size or color, please specify this during the return process.
- Exchanges are subject to inventory availability and will be processed after we receive and inspect the returned item.
Non-Refundable Items
- Items marked as "final sale" or "non-returnable" at the time of purchase are not eligible for returns or refunds.
- Due to hygiene and health safety reasons, undergarments and certain customized items are also non-refundable.
Additional Information
- The customer is responsible for return shipping costs unless the item is defective or an error has occurred on our part.
- We recommend that you keep the receipt or tracking number of your returned shipment until the refund or exchange is completed.
Changes to Our Policy
www.usretailshopper.com reserves the right to modify this return and refund policy at any time. All changes will be posted on our website and will apply to all purchases made after the date of the change.
Contact Us
For more details on our policy, or if you need assistance with a return or refund, please reach out to our customer service team at:
We value your business and are committed to ensuring that your experience with www.usretailshopper.com is smooth and satisfying. Thank you for choosing us for your sports jersey needs.
